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Akciza.Net
100% Secure Payments
Secure payment system
10 Years of Experience
Many years of experience
Consultations
We will help, recommend, explain
Favorable delivery
Omniva, Express mail courier delivery, EMS

The minimum order amount in the online store is 10€

Payment methods

1. Payment options for the order at the time of its execution:

1.1. Bank transfer (by receiving an invoice from us by e-mail) - pay through any bank.

1.2. With bank payment cards - Visa, MasterCard and Maestro

1.3. Bank-link payment via payment internet banks

1.4. Using payment system Paysera

2. Payment of the order upon receipt

2.1. Payment in cash or bank payment card - payment upon receipt of the order in our store in Riga, Dzirnavu Street 7

 Invoices for companies-legal entities are issued for orders starting from 100 €

 

 Delivery

1. The order can be received in person: in the store "Mājas Alus", Dzirnavu Street 7, Riga, Latvia

Working time:

Working days 09:00 to 18:00

Saturday 10:00 to 16:00

Sunday - closed

Delivery times: the store administrator will call you to specify the date of receipt.



2. Delivery of orders to Omniva parcel terminals (Latvia, Lithuania and Estonia)

The delivery price - 2,99€ (Latvia) and 5,99€ (Lithuania and Estonia)

If the shipment contains breakable products (bottles, jars, etc.) - in addition to the delivery fee a fee of 1,94€ is added.

You can see the addresses of parcel terminals here


Delivery terms: if the product is on site, the order will be delivered to your designated parcel within 1-3 working days after order confirmation. Otherwise, the store administrator will contact you to specify delivery times.

 

Maximum shipment size: 38 x 39 x 64 cm

Maximum shipment weight: 30kg



3. Delivery of orders to DPD Pickup points in Latvia.

The delivery price - 2.99 €

Fragile goods are not sent to DPD Pickup points! 

You can see the addresses of DPD Pickup points and their opening hours in Latvia here

The shipment must be picked up within 7 days of receiving the message with a PIN, that will be sent to the recipient via SMS and / or email.

Delivery terms: if the product is on-site, then the order will be delivered to the DPD Pickup point specified by you within 1-3 working days after the order is confirmed. Otherwise, the store administrator will contact you to specify delivery times.
 

Maximum size of the shipment: 61 x 44 x 37 cm

Maximum shipment weight: 20kg




4. Delivery of orders by courier (Latvijas Express Pasts, EMS) to the address indicated by you

The delivery price depends on the total weight of the goods and the place of delivery (country, city, region) – in accordance with the costs of Latvijas Express Pasts when forming the order it will be calculated and indicated on the delivery choice page


Delivery terms: 
if the product is on-site, then the order will be delivered to your specified address or post office within 1-3 working days after order confirmation. Otherwise, the store administrator will contact you to specify delivery times.

The maximum shipment weight to countries outside Latvia, Lithuania and Estonia is 30 kg

If the Customer has specified an incorrect address, due to which the order could not be delivered. Then the cost of re-delivery must be paid by the Customer.

If the goods are not in stock, the delivery time can be increased to 4 weeks or longer, by agreement





 

Conditions for the return of the order

The Consumer has the right to withdraw from the contract within 14 calendar days and return the productto www.akciza.net, and in case of return of the product, the payment for the product is returned.

• Upon return of the product, the purchase amount, including the paid delivery costs, will be transferred to thecurrent account, which will be indicated in the withdrawal form, within 14 days from the date of return of theproduct.

• The consumer pays the cost for returning the goods.

Conditions for returned goods:

1. The product must be returned in its complete set, as delivered by the seller, including all components ofthe product - otherwise the return of the product may be refused.

2. The invoice and a completed Return of Goods form must be included. In order to complete the return ofthe goods, it is necessary to fill in the Return of Goods form and attach it to the goods to be returned.

3. Returned goods must be sent to the address: SIA BIOFERM Baltija, Dzirnavu Street 7-1, Riga, LV-1010, Latvia.

 

By starting to use the purchased product, the Consumer confirms that it corresponds to the ordered and the product can no longer be returned.

In accordance with the provisions of Section 12, Paragraph eleven of the Consumer Rights Protection Law of the Republic of Latvia “The consumer is responsible for the decrease of the value of the product if the product is used for purposes other than clarifying the nature, rights if the goods have been used for another purpose.

 

The shopping procedure in the online store “www.akciza.net” is determined by the Consumer Rights Protection Law of the Republic of Latvia (PTAL) and the regulations of the Cabinet of Ministers No. 255 “Regulations on Distance Contracts” (Cabinet Regulation No. 255).

 

The product,  that has low demand and is not kept on-site, is ordered individually for the customer. Delivery times upon agreement and 50 % prepayment is mandatory.